AI for Business

of U.S. small businesses are investing in AI

of SMBs now use chatbot tools as their primary AI entry point

U.S. small business AI investment rate in 2026

projected AI spending by 2025, growing to $2T by 2026

scaling failure rate from pilot to enterprise value

efficiency gains for SMBs with consulting partnerships

of organizations globally now leverage AI in operations

failure rate of GenAI pilots reaching production at scale

global adoption rate with 3 of 4 companies using AI regularly

of businesses have integrated AI into customer service

of AI users rely on natural language interfaces as their primary tool